How to Register a Restaurant or Cloud Kitchen on Zomato (2026)
Registering your restaurant or cloud kitchen on Zomato is one of the fastest ways to gain online visibility in India, but incomplete documentation or wrong account setup can delay your listing for weeks. This guide details the exact step-by-step partner onboarding process, registration fees, GST rules, and how to manage orders efficiently.
Summary
This guide walks through Zomato partner registration step by step, including the mandatory documents, the FSSAI and GST requirements, and the registration fees and commission structure.
It also covers cloud kitchen registration specifics and why pairing a Zomato listing with a direct ordering channel protects margin on repeat customers.
Documents required for Zomato merchant registration
Before beginning your application on the Zomato Merchant Portal, gather all mandatory documents in PDF or JPEG format to prevent application rejection:
- FSSAI Licence or Registration Certificate (compulsory for all food businesses in India).
- GST Registration Certificate (GSTIN) — required for regular outlets; mandatory for cloud kitchens.
- PAN Card of the legal entity or proprietor.
- Cancelled Cheque or Bank Passbook copy showing account number and IFSC code.
- Restaurant Menu copy with clear prices and item descriptions.
- Food Safety & Hygiene photos of the kitchen and preparation area.
Step-by-step Zomato partner registration process
Follow this 5-step workflow to submit your restaurant for approval on Zomato:
- Step 1: Visit the official Zomato Add Restaurant page (zomato.com/addrestaurant) and sign in with your mobile number.
- Step 2: Enter your primary restaurant details — Brand Name, Outlet Address, Location Coordinates, and Owner Contact Information.
- Step 3: Upload your FSSAI certificate, GSTIN, Bank account details, and PAN details.
- Step 4: Upload your food menu, item categories, pricing, packaging charges, and kitchen photos.
- Step 5: Review contract terms, sign the digital agreement, and submit your profile for verification by the Zomato onboarding team.
Zomato registration fees and commission structure
Zomato charges a one-time onboarding fee (ranging from ₹1,000 to ₹3,000 depending on location and package) which is deducted from your initial order payouts.
Commission on orders typically ranges from 18% to 28% of total order value (plus 18% GST on the commission amount). Additional charges include payment gateway fees and optional Zomato Gold or ad spend.
Zomato Cloud Kitchen registration specifics
For a delivery-only cloud kitchen or home kitchen, Zomato requires proof of commercial kitchen premises or home kitchen FSSAI registration. Ensure your packaging is sealed and tamper-proof to maintain hygiene scores on the Zomato Partner Dashboard.
Reducing aggregator reliance with direct QR ordering
While Zomato drives valuable new customer discovery, paying 20-25% commission on repeat customers severely erodes your profit margins.
By using a zero-commission digital ordering system like Servyn alongside your Zomato listing, you can convert first-time aggregator guests into direct customers using QR menus and WhatsApp bill links.
Frequently asked questions
Is GST mandatory for Zomato registration?
Yes. Under Indian tax laws, e-commerce operators like Zomato are required to collect TCS (Tax Collected at Source) and collect 5% GST on restaurant orders, requiring restaurants to provide a valid GSTIN.
How long does Zomato restaurant approval take?
Once all documents and menu images are submitted, Zomato verification typically takes 3 to 7 business days.
Can I register a home kitchen on Zomato?
Yes. Home kitchens can register on Zomato provided they hold a valid FSSAI registration certificate and meet local hygiene standards.
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