POS Software for Hotel Restaurants & In-Room Dining

Manage hotel dining rooms, room service orders, and pool bars from a single platform. Route in-room dining orders directly to kitchen screens with guest room number tracking.

Room service billed and tracked like any other order

In-room dining orders route to the kitchen with the room number tagged on the ticket, and can be settled by UPI or cash at the door. Servyn does not integrate with a hotel property management system, so posting a charge to a guest's room folio for later checkout settlement is not something it does — that still needs your PMS.

18% GST with ITC handling for hotel dining

Automatically apply 18% GST with Input Tax Credit (ITC) for in-hotel restaurants while maintaining 5% GST for independent food outlets.

Independent 5% and hotel 18% GST slabs, applied correctly

The 18% GST rate with input tax credit applies to restaurant service inside a hotel where the declared room tariff is above ₹7,500; standalone food outlets on the same property (a pool bar, say) may fall under the standard 5% slab instead. See GST on restaurants for the full rule.

One system across dining room, room service and pool bar

A hotel property with multiple food and beverage outlets — restaurant, in-room dining, pool bar — can run all of them from one Servyn account rather than separate billing setups per outlet.

Multiple outlets under one hotel property, one login

A hotel running a restaurant, a pool bar and in-room dining as separate outlets can manage all three from one Servyn account rather than juggling separate logins or separate billing systems per outlet.

Staff access scoped per outlet within the same property

A server assigned to the pool bar doesn't need billing access to the main restaurant, and vice versa — role and profile access can be scoped per outlet even though they all sit under one hotel account.

Frequently asked questions

Can Servyn handle room service orders in a boutique hotel?

Yes. Captains and room service staff can take orders on tablets or smartphones with room number assignment.

Does Servyn apply the correct GST rate automatically for hotel restaurants?

Yes — you configure the applicable slab per outlet (5% standalone or 18% with ITC for qualifying in-hotel dining), and Servyn applies it per item from there.

Can a hotel manage its restaurant and pool bar as separate outlets on Servyn?

Yes. Multiple food and beverage outlets on one property can be set up as separate outlets under a single account.