Kitchen Display System (KDS) for Restaurants

Replace lost paper KOT chits with real-time digital kitchen screens. Servyn KDS routes orders instantly from counter POS terminals or table QR codes directly to your line cooks.

Real-time order routing by kitchen station

Route drinks to the bar, appetizers to the pantry, and mains to the hot line automatically. Kitchen screens update instantaneously without paper delays or lost tickets.

Color-coded prep timers and order tracking

Track ticket prep times with visual color alerts (Green for new, Yellow for in-progress, Red for delayed orders), helping your kitchen team maintain consistent turn times during rush hours.

Instant modification alerts & item bump buttons

Guest modifications (e.g., "extra spicy", "no onions") highlight clearly on the screen. Cooks tap to bump completed items or recall bumped tickets with one tap.

One source of truth for what has already been printed

Every ticket carries a printed timestamp and a print count, so the kitchen and the counter agree on what's new versus a reprint even across multiple devices — a second cook opening the same order sees REPRINT rather than firing the dish twice.

Works with or without a dedicated kitchen printer

Auto-print fires a ticket the moment an order lands when a thermal printer is connected; without one, the same order still appears on screen instantly for a cook to read and bump. New orders get an audible alert and a highlight so a busy pass never misses one silently.

Guest modifications reach the kitchen exactly as typed

"Extra spicy, no coriander" written at the counter or from a QR order shows up on the ticket verbatim, rather than being paraphrased by whoever is relaying it — the usual source of a wrong dish going to a table.

Built to sit alongside a compact order-feed view for owners

Beyond the kitchen screen itself, a lightweight standalone order feed can run on a second device — useful for an owner or manager who wants live visibility into what is cooking without occupying the main kitchen display.

Pairs with UPI checkout so a paid order is what reaches the kitchen

Orders placed through QR ordering or the direct online ordering page are confirmed paid via UPI before they print to the kitchen, so cooks are never preparing an order that was abandoned before payment.

Frequently asked questions

Do I need dedicated hardware for the Kitchen Display System?

No. Servyn KDS runs in any web browser on an iPad, Android tablet, TV screen with Amazon Firestick, or touch monitor.

Can KDS replace paper Kitchen Order Tickets (KOT)?

Yes. KDS eliminates paper KOT costs, prevents lost kitchen orders, and provides real-time kitchen efficiency reporting.

Does the KDS replace the need for a separate order management screen?

Yes — orders placed at the counter or through table QR ordering land on the same kitchen board, tracked through placed, preparing and served states with elapsed-time colour coding.

What happens to KDS if the internet drops mid-service?

Order taking, KOT ticketing and billing at the counter keep working locally and sync once the connection returns — see our offline coverage for what stays live and what needs a connection.

Can a kitchen ticket be marked as a reprint so staff know it is not a new order?

Yes. A reprinted ticket is visibly flagged as a reprint rather than looking identical to a fresh order, so the kitchen does not accidentally prepare a dish twice.