QR Ordering and One Customer App for Every Servyn Restaurant

Most restaurant software asks you to launch your own branded app. Almost nobody installs an app for a single restaurant, so it sits unused while ordering still happens on paper. Servyn works the other way round: one shared customer app across every Servyn-powered restaurant, and a QR code or NFC tag that opens your menu instantly for guests who have installed nothing at all.

One app for every Servyn restaurant, not one app per restaurant

A custom-branded app sounds like an asset until you look at install rates — a guest who visits you once a month will not keep an app for it, and asking them to download one at the table is friction at exactly the wrong moment. A single shared app across every Servyn restaurant changes the maths: the guest who installed it for a cafe across town already has it when they sit down in your dining room.

Scan a QR code or tap an NFC tag — nothing to install either way

A guest points their phone camera at the table code, or taps an NFC tag if you use one, and your menu opens in their browser. There is no download and no signup standing between them and their first order — see QR code table ordering for how that table-side flow works in detail.

Dine-in, takeaway and delivery from the same menu

One menu serves a guest at table six, someone collecting from the counter, and a delivery order — each tagged by order type so the kitchen knows how to handle it and your reporting can separate them. There is no second menu to maintain per channel, which is where most multi-channel setups quietly drift out of sync.

UPI, card or cash, with no onboarding charge to accept payments

Guests pay from their own phone by UPI or card, or settle in cash at the counter. There is no separate payment onboarding charge from Servyn to start accepting online payments — see restaurant POS transaction fees for how flat pricing compares with per-order cuts.

Launch offers, happy hours and festival campaigns in minutes

Limited-time offers, happy-hour pricing, festival campaigns and promotional sale days are configured from your dashboard and show up in the app straight away. Nothing needs reprinting, and unlike an aggregator promotion you are funding, nobody else decides whether it runs.

Higher average order value from upsells built into the menu

Add-on prompts and recommended items appear while the guest is still choosing, so a suggested side or a better-margin upgrade is offered on every order rather than only when a server remembers. See menu engineering for working out which items are actually worth promoting.

Loyalty that follows the guest instead of a paper card

Points build against the guest record from orders they already placed, and rewards redeem at checkout — nothing for them to carry and nothing for staff to stamp or look up mid-rush. Full detail on customer loyalty.

Get discovered by guests already using the app

Because the app is shared rather than yours alone, guests browsing it can find nearby Servyn-powered restaurants they have never visited. Outlets that have set their location are sorted by distance for diners in the area — a discovery channel a single-restaurant app can never provide, because nobody has installed it yet.

A free listing in the Servyn app with every POS subscription

Appearing in the customer app is included with Servyn POS rather than sold as a marketing add-on, so the discovery channel arrives with the billing system instead of costing extra on top of it.

Early adopter: advertising credits for the first 100 restaurants

The first 100 restaurants to join Servyn receive cashback as advertising credits across their first year, plus further credits for every new customer who signs up through their own QR code. Credits are spent promoting the restaurant inside the Servyn app to reach diners nearby — so the guests you bring onto the platform help fund your own visibility on it.

Frequently asked questions

Do my customers need to download an app to order?

No. Scanning the table QR code or tapping an NFC tag opens your menu in the phone browser, where they can order and pay without installing anything or creating an account.

Why not build a custom branded app just for my restaurant?

You can, but install rate is the problem — guests rarely keep an app for one restaurant they visit occasionally, so it goes unused while ordering falls back to paper. A shared app is already installed by guests of other Servyn restaurants, so it works on their first visit to you.

Can guests place delivery and takeaway orders, or only dine-in?

All three. Dine-in, takeaway and delivery run off the same menu, each tagged by order type so the kitchen and your reports can tell them apart.

Does being listed in the Servyn customer app cost extra?

No. A listing is included with a Servyn POS subscription rather than charged as a separate marketing product.

How do the early-adopter advertising credits work?

The first 100 restaurants receive credits as first-year cashback, plus additional credits each time a new customer signs up through their QR code. Credits sit in your ad balance and are spent promoting your restaurant to nearby diners inside the app.

Do I need a separate payment gateway account to take online payments?

No. Online payment is part of the ordering flow, with no separate gateway onboarding charge from Servyn to begin accepting UPI or card payments.